Shopping with Confidence: Returns & Exchanges Policy
At Mi Loco Amor Café, we strive to ensure that you shop with confidence. Our returns and exchanges policy is straightforward for a hassle-free experience.
Returning Unopened Items
You have the opportunity to return unopened items within 30 days of receipt. Ensure that all tags and packaging remain intact, as we cannot accept returns or exchanges for items that have been opened.
Refund Policy
Please note that we do not provide refunds to your credit card. Instead, we offer exchanges or store credit. Rest assured, we will handle your returns or exchanges within three weeks and will keep you updated on the progress.
Discretion on Returns
We reserve the right to refuse returns that do not comply with our returns criteria. Should this occur, we will send back the original item to you.
Costs of Returns and Exchanges
Return shipping costs will be your responsibility. For item exchanges, the standard shipping fees are applicable. If you happen to receive an incorrect or damaged item, and it remains unworn and unopened, we will issue a full credit, including the costs of return shipping, if the error was on our part.
Returning or Exchanging Items
To return or exchange your purchase, place the item back into its original packaging. For your protection, and to ensure prompt credit, please return your items using a secure and insured method like USPS, UPS, or FedEx. Remember to use your order number as a reference and include your personal details with the return.
No Need for Return Authorization
You don’t need a separate return or exchange number—simply refer to your original order number.
If you have any questions, please reach out to us at order@milocoamorcafe.co.
Send your returns to:
Mi Loco Amor Café
Attn: Returns
Order #__________
P.O. Box 1950
Leesburg, VA 20177
Additional Fees for International Orders
For orders shipped outside the United States, please be aware that Customs clearance charges or import duties may apply. These fees are beyond our control and not set by Mi Loco Amor Café.
Accuracy of Information
We aim for accuracy, but if our Site displays any incorrect information regarding rates, fees, or availability, we are not obligated to honor such details. We do not assume responsibility for these errors and reserve the right to cancel or correct orders affected by such inaccuracies at any time, including after an order has been confirmed.